Privacy Policy

1. Information We Collect

When you contact us via WhatsApp, email or our website forms, we may collect your name, email address, phone number, travel preferences and group size. We do not collect payment card details directly — all payments are processed through secure third-party providers.

2. How We Use Your Information

• To respond to your enquiries and provide travel quotes
• To book hotels, transport and activities on your behalf
• To send tour itineraries, confirmations and travel updates
• To improve our services and website experience

3. Data Sharing

We only share your information with hotels, airlines, transport providers and activity operators as necessary to fulfil your booking. We do not sell or rent your personal data to third parties.

4. Cookies & Analytics

Our website may use cookies to improve your browsing experience and collect anonymous analytics data (e.g., page views, referral sources). You can disable cookies in your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct or delete your personal data. To exercise these rights, contact us at info@heavenearth.pk.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For any questions about this privacy policy, contact us at:

Email: info@heavenearth.pk

WhatsApp: 0314-9681994

Address: Karachi, Pakistan